Thank you for your interested in our rental items. If you would like information about pricing and availability, please contact us.

Frequently Asked Questions

What is the best way to contact you?
Do you rent outside the US?
How far in advance should I reserve my items?
What if I need a table runner, overlay, etc. to finalize details with my florist?
Where can I find matching accessories like ring bearer pillows, card boxes, bridal party gifts, etc?
What if I need a large tablecloth, head table runner, or any other item that isn't available for rent?
Are there any restrictions on rental items?
What steps do I need to take to reserve my linen order?
What are the deposit requirements?
When is my balance and final count due?
How will the linens arrive?
How can I tell if the linens will fit my tables?
Can I get swatches of the patterns I am interested in?
What forms of payment do you accept?
What is the rental time period?
What is the security deposit and when will I get it back?

What is the best way to contact you?

Our email is darlingoccasions@gmail.com. Please be aware that during peak wedding season, it may take 24-48 hours to receive a response. You may also visit our contact page.

Do you rent outside the US?

At this time we are only offering rentals to US customers. If you live outside the US and are interested please contact us to see if we can work anything out.

How far in advance should I reserve my items?

To assure that you are able to get your first choice of items, it is best to reserve your items as soon as you decide on the style that you like.

What if I need a table runner, overlay, etc. to finalize details with my florist?

In addition to renting table linens, we also sell them. If you would like to purchase linens to use for planning purposes, just let us know and we can give you a price quote.

Where can I find matching accessories like ring bearer pillows, card boxes, bridal party gifts, etc?

Darling Occasions can custom make any accessory you might need. Many items can be found within the retail section of this website.

What if I need a large tablecloth, head table runner, or any other item that isn't available for rent?

Special sizes can be custom made for you, if needed. We do have a head table runner available for rent, as well as tablecloths to fit your sweetheart and cake tables.

Are there any restrictions on rental items?

We highly suggest that you do not use a rental aisle runner for an outdoor wedding. If you chose to and it becomes soiled, then you will be charged a replacement fee.

What steps do I need to take to reserve my linen order?

Once you have decided on the style and the quantity you need, you can email your order to us. We will draw up a contract which can be emailed, faxed, or mailed back to you. Your order is locked in once we receive the rental deposit, which can be paid through Paypal or by mail (check or money order).

What are the deposit requirements?

The deposit is half (50%) of the rental total of your estimated order, which is non-refundable should you decide to cancel your order.

When is my balance and final count due?

14 days prior to your event you will need to confirm the items and quantities you need. Your order total will be adjusted accordingly, and your final payment will be due. We cannot guarantee that additional linens will be available, so it is best to reserve as close an estimate as possible.

How will the linens arrive?

Rental items will come packaged in plastic zippered bags to ensure that they arrive clean and ready to use. We use FedEx to ship the items to you, and do require a signature unless asked to waive it.

How can I tell if the linens will fit my tables?

It is best to contact your venue to check on the sizes they use for tables, chairs, etc. Once you know that we can help you determine the proper size. It is your responsibility to double check to make sure the size you order will work at your venue. Standard rental table runners are 9ft (108in) long and fit on most banquet tables. If you'd like sizing information on any other item(s), please contact us.

Can I get swatches of the patterns I am interested in?

Yes, just send us your mailing information as well as the swatches you'd like and we'll stick them in the mail.

What forms of payment do you accept?

We currently accept checks, money orders, and all major credit cards through Paypal.

What is the rental time period?

Rental items arrive 3 days before your event, and need to be mailed back 2 days after your event. These dates will be noted on your contract. If you need the items earlier or need to keep them longer, please just let us know. It is usually not a problem and there are no additional charges IF we know ahead of time.

What is the security deposit and when will I get it back?

A security deposit is required and will be based on the value of your rental order. This deposit is not due until 14 days before your event, and it covers missing items and damaged items (normal wear and tear is acceptable). Once your items are received back, we will inspect them and will return the security deposit within 7 business days. Security deposit refunds will be issued the same way they were received - either through Paypal or mailed.

If you have any other questions, please don't hesitate to ask!